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Guest Information at Hughston Hospital

CARE Program
Concierge Program
Flowers
Gift Shop
Gourmet Meals
Guest Meals
Overnight Visitors
Parking
Patient Mail
Security
Telephone Directory
Vending Area
Visiting Hours

CARE Program
Our staff will do everything we can to make your stay as pleasant as possible. You and the care you receive are very important to us. You and your family can reach the Patient CARE representative anytime by asking a nurse or by calling the CARE line at extension 2430 (outside hospital dial 494-2430).

The Patient CARE representative is available as a source of information and assistance, giving you the opportunity to talk with someone who understands both the view of the hospital and what it’s like to be a patient. The Patient Care Representative is available to you assist when you:

  • need a good listener
  • need information about the hospital and Hughston campus
  • need information about the Columbus area
  • have a specific problem
  • would like a minister to call on you
  • have compliments or complaints, questions or concerns
  • have a difficult decision to make and need more information
  • need information about Advance Directives – Living Will or Durable Power of Attorney for Healthcare
  • have questions concerning ethical issues or your rights as a patient


Since the Patient CARE Representative is frequently out of the office taking care of the needs of patients, an answering machine is available to take your message. All calls are answered promptly.

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Concierge Amenity Program
If you desire our specialized concierge program, you can receive extra amenities to make your stay with us more comfortable. If you would like any of these items waiting in your room upon arrival please call the gift shop at 706-494-2158 and submit your order. You will need to provide a credit card to purchase these items over the phone. You may also purchase these items once you have arrived at the hospital.

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Flowers - Dial 2158
We offer fresh cut flowers, flower arrangements and roses in our gift shop. If you would like to purchase flowers please call 706-494-2158 during gift shop hours.

You can place your order over the phone and we will have them delivered to the patient’s room.

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Gift Shop - Dial 2158
The Gift Shop, located in the lobby on the first floor, is open Monday through Friday, 9:00 a.m. until 6:00 p.m. and Saturdays, 9:00 a.m. until 1:00 p.m.

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Gourmet Meals - Dial 2181
A gourmet meal may be purchased as a gift or special treat for any patient. To order a gourmet meal, please check with Food & Nutrition Services, Extension 2181 one day in advance to assure selection availability.

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Guest Meals
Guest and visitors may dine at Jack’s Place, the hospital cafeteria, located on the first floor during the following hours:

Weekdays
Breakfast 6:00 a.m. - 9:00 a.m.
Lunch 11:00 a.m. - 2:00 p.m.
Snack Time 2:30 p.m. - 3:30 p.m.
Dinner 5:00 p.m. - 6:30 p.m.

Weekends
Breakfast 7:30 a.m. - 9:00 a.m.
Lunch 11:00 a.m. - 1:00 p.m.

Visitors may order a guest tray to eat in your room with you. Payment is required before delivery and may be purchased at the cashier window in the main lobby.

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Overnight Visitors
A family member may stay overnight with you in your room on the Nursing Floors. Family members may not stay overnight in the Intensive Care Unit. A limited number of Patient Suite Rooms are available. If you are interested in a suite, check with the Admissions Registrar during your admissions process.

There are local hotels in close proximity to the hospital. If you are interested in a local hotel, contact the Nursing Supervisor or the Patient CARE Representative to assist you. We also have listed several hotels with local phone numbers on our web site for your convenience.

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Parking
Free patient and visitor parking is located to the left and right of the hospital. Handicap parking is also available.

There is a designated area for Outpatient parking at the back of the hospital and directly in front of the Outpatient entrance. We encourage you to park in this area for easy access to the Outpatient Department. Outpatient Parking signs, green curbs and a sidewalk with a covered awning will help you identify this area. Click here for a map of the campus.

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Patient Mail
To be sure that you promptly receive your mail and to assist us in forwarding it to you after discharge, please ask your friends and family to address your mail as shown:

Patient Name
Patient Room Number
Hughston Hospital
100 Frist Court
Columbus, GA 31909

After discharge, we make every effort to forward your mail. If we are unable to do so, it will be returned to sender.

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Security - Dial 0
Guests leaving the hospital after dark may request an escort to their car. Contact Security by dialing 0.

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Telephone

INCOMING CALLS
Your room may be dialed direct from outside the hospital by dialing: (706)494-2 + room number. If you move to another room during your hospital stay, you will have a new phone number corresponding to your new room. We suggest that you give this new number to family and friends to avoid delays or confusion.

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Vending Area
Vending Machines are located on the first floor, adjacent to the cafeteria. Complimentary coffee is available on your nursing floor for patients and visitors.

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Visiting Hours
Suggested visiting hours are 10:00 a.m. until 10:00 p.m.
Intensive Care Unit Visiting Hours
10:00 a.m. - 10:20 a.m.
12:00 p.m. - 12:30 p.m.
2:00 p.m. - 2:20 p.m.
4:00 p.m. - 4:20 p.m.
8:00 p.m. - 8:20 p.m.
 

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As the region's leading provider of healthcare, Columbus Regional Healthcare System has touched the lives of most of the children and adults in this region through its comprehensive network of services. Located in the West Georgia city of Columbus, Columbus Regional was established in 1986 as a not-for-profit health services organization, but its roots can be traced back to 1836 when the local hospital was a small wooden building on the banks of the Chattahoochee River.